FREE SHIPPING FOR ALL ORDERS FROM EUROPE AND THE USA!!!!!orders from Africa should be placed after contacting us at: admin@eleganthair.store.

General Policy (AGB)


AGB
Terms of contract within the framework of purchase contracts concluded via the platform between SC elegant hair - hereinafter referred to as 'Provider' - and the customer designated in § 2 of the contract - hereinafter referred to as "Customer".

1 Scope, definitions

For the business relationship between the webshop provider (hereinafter "provider") and the customer (hereinafter "customer"), the following general terms and conditions in the version valid at the time of the order shall apply exclusively. Deviating conditions of the customer are not recognised unless the supplier expressly agrees to their validity in writing.

A consumer is any natural person who concludes a legal transaction for purposes which can predominantly neither be attributed to his commercial nor to his self-employed professional activity. By contrast, an entrepreneur is any natural or legal person or partnership with legal capacity who, when concluding the contract, acts in the exercise of his commercial or self-employed professional activity.

2 Conclusion of contract

The customer can select products from the range of the supplier and collect them in a so-called shopping basket by clicking on the "Add to shopping basket" button. By clicking on the button "Buy" he submits a binding application to purchase the goods in the shopping basket. Before sending the order, the customer can change and view the data at any time. Before placing a binding order, the customer can access the page on which his data was recorded at any time by pressing the "Back" button in the browser. Input errors can be corrected here. The order process can be cancelled by closing the Internet browser. However, the application can only be submitted and transmitted if the customer has accepted these terms and conditions by clicking on the button "I have read and agree to the General Terms and Conditions" and thereby included them in his application.

The confirmation of the receipt of your order takes place together with the acceptance of the order immediately after sending by an automated e-mail. With this e-mail confirmation the sales contract came off.

The provider saves the contract text and sends the order data to the customer by e-mail. The general terms and conditions of the provider can also be viewed by the customer at any time at www.eleganthair.store Past orders can be viewed in the customer area under My account -> Order history after successful login.

3 Delivery, dispatch, payment

The period for delivery begins with payment in advance on the day after the payment order has been issued to the transferring bank or, in the case of other payment methods, on the day after conclusion of the contract and ends with the expiry of the last day of the period. If the last day of the period falls on a Saturday, Sunday or a general public holiday recognised by the state at the place of delivery, the next working day shall take the place of such a day.

4 Retention of title

The delivered goods remain the property of the supplier until full payment has been made.

5 Prices and shipping costs

The prices stated on the website of the provider are final prices plus shipping costs.

All prices quoted on the provider's website are inclusive of the applicable statutory value-added tax.

The corresponding shipping costs are indicated to the customer in the order form and are to be borne by the customer.

The goods will be shipped by DHL, Fedex, TNT. The shipping risk is borne by the provider if the customer is a consumer.

6 Terms of payment

The customer can make the payment by the following methods: PayPal, Stripe (credit card, direct debit, invoice).

The customer can change the payment method stored in his user account at any time.

Payment of the purchase price is due immediately upon conclusion of the contract. If the due date of payment is determined according to the calendar, the customer is already in default by default of the date. In this case he has to pay the provider default interest amounting to 5 percentage points above the base interest rate.

The obligation of the customer to pay default interest does not exclude the assertion of further default damages by the provider.

7 Warranty for material defects, guarantee

The legal warranty rights exist for all goods from our shop by the suppliers.

The provider is liable for material defects according to the applicable legal regulations, in particular §§ 434 ff. BGB. The warranty period for goods delivered by the supplier is 12 months.

Voluntary guarantee

The provider reserves the right to refuse a replacement delivery in case of improper handling or deliberate damage to the extensions.Proper hair care instructions must be followed from the first day of wearing the hair bought through SC elegant hair. Read return policy for more details.


8 Liability

Claims of the customer for damages are excluded. Excluded from this are claims for damages of the customer from injury to life, body, health or from the violation of essential contractual obligations (cardinal obligations) as well as liability for other damages which are based on an intentional or grossly negligent breach of duty by the provider, his legal representatives or vicarious agents. Essential contractual obligations are those whose fulfilment is necessary to achieve the objective of the contract.

In the event of a breach of essential contractual obligations, the provider shall only be liable for the foreseeable damage typical for the contract if this was caused by simple negligence, unless the customer's claims for damages are based on injury to life, body or health.

The restrictions of paragraphs 1 and 2 also apply in favour of the legal representatives and vicarious agents of the provider if claims are asserted directly against them.

The provisions of the Product Liability Act remain unaffected.

9 Notes on data processing

Data protection is particularly important to us. Therefore you will find our privacy policy under a separate button on our homepage.

10 Code of Conduct

The seller has submitted to the criteria of European law.

11 Final clauses

Contracts between the Supplier and the Customer shall be governed by the law of the Federal Republic of Germany to the exclusion of the UN Convention on Contracts for the International Sale of Goods. For orders from consumers from abroad, mandatory regulations or the protection of the respective country of residence granted by the law of a judge remain in force and apply accordingly.

If the customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising out of or in connection with this contract shall be the place of jurisdiction.

 

11 Final clauses

Contracts between the Supplier and the Customer shall be governed by the law of the Federal Republic of Germany to the exclusion of the UN Convention on Contracts for the International Sale of Goods. For orders from consumers from abroad, mandatory regulations or the protection of the respective country of residence granted by the law of a judge remain in force and apply accordingly.

If the customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from contractual relationships between the customer and the provider is the registered office of the provider.

The remaining parts of the contract remain binding even if individual points are legally ineffective. The ineffective points shall be replaced, if available, by the statutory provisions. However, if this would constitute an unreasonable hardship for a contracting party, the contract shall become invalid in its entirety.

The contract language is English.

 

payment methods

Payment by PayPal

The PayPal payment method allows you to pay safely, easily and quickly in online shops. The purchase amount will be transferred immediately to our bank account. This way you receive your goods even faster. Prerequisite for the payment with PayPal is a user account registered with PayPal free of charge. For more information about PayPal and how to sign up, click here.

Payment by Stripe

Using a secure form, instant bank transfer automatically and in real time sets up a transfer in your online bank account. You do not have to register and pay with your usual online banking data. The purchase amount will be transferred immediately to our bank account, so that you receive your goods even faster. 


Liquid error: Could not find asset snippets/eu-cookie-banner-app.liquid